We take the protection of your personal data very seriously. This privacy policy explains what information we collect, how we use, protect and share it, and the rights you have as a user of our service.

1. Data Collection

We collect various types of information in order to provide and improve our service:

a. Personal information

We collect personal information only when you provide it to us voluntarily, for example when creating an account, submitting a contact form, or interacting with our service. This information may include:

– Surname
– Email address
– Telephone number

b. Anonymised technical data

We collect anonymous technical data relating to your use of the website, including:

– Browser version
– Browser type
– Screen resolution
– Browser language
– Pages viewed
– Date and time of the visit

This data is used for statistical purposes to improve the quality of our website.

2. Use of Data

The information collected is used for a variety of purposes:

– To provide and maintain our service.
– To inform you of any changes or updates to our service.
– To enable you to interact with our service (e.g. contact form, customer support).
– To analyse how our website is used so that we can improve it.
– To ensure the security of our site.

3. Data Sharing

We do not sell or rent out your personal data. However, as part of managing our website and improving our services, we may need to share certain data with third-party service providers, including but not limited to:

– Hosting service providers: These providers may have access to certain technical information, such as server logs, to ensure the security and proper functioning of the website.
– Traffic analysis services: We use tools such as Google Analytics to analyse our website’s audience, which may include anonymous technical information.
– Support services: If you contact us via a form or by other means, we may use third-party services to handle your enquiry.

These service providers are contractually obliged to respect the confidentiality of your data.

Legal obligations: We may be required to disclose your personal data if this is required by law or in response to a lawful request from the relevant authorities.

4. Data Security

We implement technical and organisational measures to protect your personal data against any form of unauthorised access, alteration, disclosure or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

In accordance with the GDPR, you have the following rights in relation to your personal data:

– Right of access: You may request a copy of the information we hold about you.
– Right to rectification: You may request that any inaccurate or incomplete data be corrected.
– Right to be forgotten: You may request that your data be deleted in certain circumstances.
– Right to data portability: You may request that your data be transferred to another service.
– Right to restriction: You may request that the use of your data be restricted in certain circumstances.

6. Changes to this Privacy Policy

We update this privacy policy regularly. Any changes will be published on this page, and we encourage you to check it from time to time to keep up to date with any updates.

7. Cookie Management

To find out about the types of cookies we use and to manage your preferences, please visit our Cookie Management Page.

Contact

If you have any questions regarding this privacy policy, please contact us:

By email: contact@elronvtc.fr
By telephone: +33 6 32 55 77 79
Date of entry into force: 6 December 2024